1. Agreement to Terms
By accessing and using InfraPulse, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. License to Use InfraPulse
InfraPulse grants you a limited, non-exclusive, non-transferable, and revocable license to use the InfraPulse platform in accordance with this Agreement and applicable laws. You may not: (a) reverse engineer, decompile, or disassemble the platform; (b) remove or alter proprietary notices; (c) use the platform for any illegal purpose; (d) transmit malware or harmful code; (e) attempt to gain unauthorized access to our systems.
3. User Accounts and Credentials
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration. You are solely responsible for any unauthorized access to your account and for any loss or damage resulting from your failure to protect your credentials. Notify us immediately of any unauthorized access.
4. Acceptable Use Policy
You agree not to use InfraPulse to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Harass, threaten, defame, or embarrass any person
- Send unsolicited email, spam, or phishing attempts
- Interfere with or disrupt the platform's functionality or security
- Collect or track personal information of others without consent
- Use the platform for competing infrastructure monitoring services
- Access or search the platform through automated means (bots, scrapers) without permission
5. Infrastructure Data and Permissions
You represent that you have the authority and all necessary permissions to provide infrastructure data to InfraPulse. You are responsible for ensuring compliance with your organization's security policies, data protection regulations, and any third-party service agreements. InfraPulse is not responsible for any data you provide that violates your own terms of service with third parties (e.g., cloud providers).
6. Intellectual Property Rights
InfraPulse and all content, features, and functionality (including but not limited to software, algorithms, and analytics engines) are owned by InfraPulse, Inc., its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws. Your license to use InfraPulse does not grant you ownership of any intellectual property contained within the platform.
7. User-Generated Content and Reports
You retain ownership of any reports, annotations, or custom configurations you create within InfraPulse. By using InfraPulse, you grant InfraPulse a worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of operating, improving, and supporting the platform. You represent that you have the right to grant this license and that your content does not violate any third-party rights.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFRAPULSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH INFRAPULSE IS TO CEASE USING THE SERVICE. INFRAPULSE'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS.
9. Warranty Disclaimer
INFRAPULSE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. INFRAPULSE DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. INFRAPULSE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
10. Indemnification
You agree to indemnify, defend, and hold harmless InfraPulse and its officers, directors, employees, and agents from any and all claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of InfraPulse, violation of this Agreement, violation of applicable laws, or infringement of any third-party rights.
11. Service Availability and Maintenance
InfraPulse endeavors to maintain 99.5% uptime for the platform. However, we do not guarantee uninterrupted service. We may conduct scheduled maintenance, issue emergency patches, or temporarily suspend service for security reasons. We will provide advance notice of planned maintenance when feasible. We are not liable for any downtime or service interruptions beyond our reasonable control.
12. Payment Terms and Billing
Subscription fees are billed according to your selected plan. Payment must be made by the due date specified in your invoice. Late payments may result in suspension of service. Refunds are not available except as required by law or at InfraPulse's sole discretion. InfraPulse reserves the right to change pricing with 30 days' written notice. Continued use after price changes constitutes acceptance of new pricing.
13. Termination and Suspension
InfraPulse may suspend or terminate your account immediately if you violate this Agreement, engage in illegal activity, or pose a security threat. You may terminate your account at any time by contacting support. Upon termination, you must cease use of InfraPulse. Sections regarding intellectual property, indemnification, and limitation of liability shall survive termination.
14. Confidential Information
Each party agrees to maintain the confidentiality of non-public information received from the other party and to use such information solely for performing obligations under this Agreement. This obligation does not apply to information that is publicly available, independently developed, or received from a third party without confidentiality restrictions.
15. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Both parties agree to resolve disputes through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration under the American Arbitration Association rules, held in San Francisco, California.
16. Entire Agreement and Amendments
This Agreement, together with our Privacy Policy and other posted policies, constitutes the entire agreement between you and InfraPulse regarding your use of the platform. We may modify this Agreement at any time by posting an updated version with a revised date. Material changes will be communicated via email. Your continued use of InfraPulse after such modifications constitutes your acceptance of the updated terms.